We support English and Twi.

No. We are a public health and wellbeing consultancy. We do not provide medical treatment, clinical diagnosis, or any regulated healthcare service directly. Where an assessment requires input from a registered specialist, that work is carried out by an appropriately qualified professional who holds their own registration and indemnity insurance. Our role is to assess, navigate, coordinate, and advocate — not to treat.

Simply fill in our enquiry form or give us a call. We will arrange a free discovery call at a time that works for you, which is usually within a day or two of your enquiry. That call is the starting point for everything.

You can book a free discovery call directly through the website. For paid services, we always have an initial conversation first to make sure we match you to the right service and the right person. This protects you and makes sure you get the most from your time with us.

Yes. We provide commissioned assessments and reports for NHS Integrated Care Boards, local authorities, and adult social care teams. If you are a commissioning organisation, please contact us directly to discuss your requirements. We can accommodate block contracts and framework arrangements.

Yes. We hold Public Liability and Employers Liability insurance. Certificates are available on request. Please get in touch if you need copies for procurement or commissioning purposes.

It depends on the service. A full Holistic Health and Wellbeing Assessment typically takes between 3 and 5 hours in total, spread across the home visit and the report writing that follows. A Health Buddy session at an appointment usually runs between 1 and 3 hours. We will always give you a clear timeframe before anything is booked.

Reports are sent securely by email as a PDF document within the agreed timeframe — usually 5 to 7 working days for a full assessment. If you need a paper copy posted to you, just let us know and we can arrange that.

For in-person services we cover Medway, Kent, and the wider South East. Many of our Tier 2 and Tier 3 services can also be delivered remotely by secure video call, which means we can support clients anywhere in the UK and internationally.

Absolutely. We are registered with the Information Commissioner’s Office and handle all personal information in line with UK GDPR. We will never share your details without your consent, except where we have a legal duty to do so — for example, if a safeguarding concern comes to light.